Effective Date: September 11, 2025

Welcome to Fleur de Vénus. By accessing or purchasing through our website, you agree to the following terms:

General Use

Our website, content, and products are intended for personal, non-commercial use. Misuse, unlawful activity, or resale without permission is prohibited.

Products & Memberships

We offer bouquets, arrangements, and our Luxury Floral Membership. Memberships are recurring subscriptions billed on your chosen frequency. You may cancel at any time before the next billing cycle.

Deliveries

A recipient must be available at the delivery address. We do not leave florals unattended. If no one is present, delivery will be rescheduled at our discretion and may incur a fee.

Pricing & Payment

All prices are listed in CAD unless otherwise stated. Taxes and delivery fees may apply. Payments are processed securely via our platform.

Refunds & Cancellations

All sales are final. Memberships may be canceled at any time, but charges already processed are non-refundable. A final delivery will be honored for any paid cycle.

Intellectual Property

All content, photography, text, and branding belong to Fleur de Vénus. You may not reproduce or use them without written consent.

Limitation of Liability

We are not liable for damages arising from the use of our website, delays, or issues outside our reasonable control (e.g., supply disruptions, courier delays).